RIB-RMS Publishing Adapters Fail to Start with "Caused by: java.sql.SQLException: Connection closed" (Doc ID 2989541.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

PRD - RICS - RIB-RMS adapters do not start up automatically.

It is noticed that several of the publishers in RIB-RMS in Prod are not up and you have to manually restart them. This is causing integration issues between other Oracle Retail system and impacting users. This has started to happen more frequently after taking the 23.1.301.0 patch for RICS.

Adapter log shows below errors:

Solution

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In this Document

Goal

Solution

References

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RIB-RMS Publishing Adapters Fail to Start with "Caused by: java.sql.SQLException: Connection closed" (Doc ID 2989541.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!