Oracle Taleo Enterprise Edition: Agent Error: "message text not found"
(Doc ID 2989867.1)
Last updated on NOVEMBER 28, 2023
Applies to:
Oracle Taleo Platform Cloud Service - Reporting and Analytics - Version 23C and laterInformation in this document applies to any platform.
Symptoms
Problem Description:
An agent shows a status of Agent Failed in the Preview pane in Agent Management.
When viewing the Agents report, or clicking the link on the Agent Failed status, the following error is shown:
[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: ***kmsgContextNotInitialized: message text not found ***
Error Codes: QEQ3OBFK
Location: saw.delivers.rpc.getMetadata, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
.
Error Codes: AGEGTYVF
, in call Session openIBot AgentID: /shared/99999/company_shared/Support/Open Requisitions
...Trying main Agent loop again.... Sleeping for 3 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: ***kmsgContextNotInitialized: message text not found ***
Error Codes: QEQ3OBFK
Location: saw.delivers.rpc.getMetadata, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Error Codes: QEQ3OBFK
Location: saw.delivers.rpc.getMetadata, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
.
Error Codes: AGEGTYVF
, in call Session openIBot AgentID: /shared/99999/company_shared/Support/Open Requisitions
...Trying main Agent loop again.... Sleeping for 3 seconds.[nQSError: 77006] Oracle BI Presentation Server Error: A fatal error occurred while processing the request. The server responded with: ***kmsgContextNotInitialized: message text not found ***
Error Codes: QEQ3OBFK
Location: saw.delivers.rpc.getMetadata, saw.rpc.server.responder, saw.rpc.server, saw.rpc.server.handleConnection, saw.rpc.server.dispatch, saw.threadpool.socketrpcserver, saw.threads
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |