My Oracle Support Banner

Transfers Are Getting Cancelled One Day Before The Not-after-Date (Doc ID 2990153.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 to 23.2 [Release 23.1 to 23.2]
Information in this document applies to any platform.

Symptoms

On : 23.1 version, Shipping and Receiving

ACTUAL BEHAVIOR
---------------
Transfers are getting cancelled one day before the Not-after-Date

Transfer created in RMS are cancelled and not active one day before the not-after-date. The transfer not-after-date is for 25th October has been cancelled/inactive on 24th October


EXPECTED BEHAVIOR
-----------------------
Transfers should not be set to canceled by the Transfer close job until the not-after-date has passed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Shipments were created having NOT AFTER DATE as 25/10/2023
2. They have now been auto canceled on the 24/10/2023

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete transfers that should still be within the specified date range.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.