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Error: "Alert: Server Error, contact the system administrator referencing this error code:" When Publishing Data View or Running the Explain Plan For the Data View Manually (Doc ID 2990167.1)

Last updated on FEBRUARY 23, 2024

Applies to:

Primavera Unifier Cloud Service - Version 23.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to set a Data View status from Draft to Published, the following Error message is displayed in Unifier.

The same error message is displayed when performing the "Run Explain Plan" manually.

These errors began to appear for these actions after the upgrade to Unifier version 23.10.

ERROR
-----------------------
"Alert Server Error, contact the system administrator referencing this error code:"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into the Unifier environment.
  2. Navigate to Company Workspace > Admin Mode > Data Structure Setup > Data Views > Select a Data View in "Draft" status > Click Status, set to "Published".
  3. The Error message noted above is displayed in Unifier within an Explain Plan window.
  4. Select any Data View > Explain Plan > Run Explain Plan.
  5. The same Error message noted above is displayed in Unifier the Explain Plan window.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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