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Credit Note Request Is Getting Posted (Doc ID 2990406.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Voided Credit Note Request (CNR) is getting posted.

Steps to Recreate:

  1. Setup 'Send Debit Memo' for supplier to 'Only When Credit Note is Late, No Void'.
  2. Create a credit note request.
  3. Ensure that vdate is past Due Date.
  4. Run reimposting batch and notice that a debit memo is created and posted.
  5. Navigate to Document Maintenance -> Document Search and search for the credit note request.
  6. Void the credit note request.
  7. Run reimposting batch again and notice that credit note request is posted.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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