Performance Issue While Scanning The Items During Stock Count
(Doc ID 2990500.1)
Last updated on DECEMBER 04, 2023
Applies to:
Oracle Retail Store Operations Cloud Service - Version 23.2 and laterInformation in this document applies to any platform.
Symptoms
Each Item scan takes 10 seconds approximately during the the stock count.
Steps To Recreate:
Pre-requisites:
Unguided Stock Counts Automatic Save :Yes
1. Go to Inventory Management >Stock count
2. Schedule a stock count.
3. Go to Stock count screen. Start with count phase. Scan an item and note it takes 10+ seconds to pull an item. Enter quantity and scan next item and it takes another 10+ seconds to pull item.
4. When scanning more items the delay is 10+ seconds or more.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |