My Oracle Support Banner

Fusion Global HR: ADF_FACES-60097 Error When Accessing Document Records Only for Some Employees (Doc ID 2990549.1)

Last updated on DECEMBER 08, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.07.0 version, Global Human Resources

When attempting to access the Document Records for some employees,
the following error occurs.

ERROR
-----------------------
ADF_FACES-60096:Server Exception during PPR, #45

The error in the log file is JBO-25013: Too many objects match the primary key oracle.jbo.Key[300001237213487 ]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
My Team > Document Records > query employee > error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access employee's document records..

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.