Header Invoice Is No Longer Allowing For Tax
(Doc ID 2991002.1)
Last updated on DECEMBER 05, 2023
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
When creating an invoice without item details, but with tax; the invoice cannot be approved with an error reading "Merchandising detail taxes or non-merchandising taxes are required".
The Tax breakdown is filled with 1 tax (20%) that was defined at during invoice header creation. No items were added to the invoice, and upon clicking "save", this error pops up and prevent the invoice creation.
For the same PO/Amount, the invoice is saved correctly without item if we don't input the tax.
For the same PO/amount, the invoice is saved correctly if we input both the tax and the details.
Header level invoices should be allowed to contain taxes.
Currently using as a GTS environment (global tax system configured).
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a PO (whether this PO has receipt or not, or has taxes or not doesn't matter)
2. Create an Invoice for the PO, in the header, define the mandatory attributes, define the total merchandise amount
3. Add tax in the header, select a tax code and tax rate.
4. Save
--> the invoice screen appears
5. Check that the tax is present in the header and in the tax breakdown, Click Save
--> an error is displayed "Merchandising detail taxes or non-merchandising taxes are required"
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |