Rule Based Assignment Not Working Properly (Doc ID 2991030.1)

Last updated on DECEMBER 12, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.21.04.0 and later
Information in this document applies to any platform.

On : 11.13.21.04.0 version, Opportunities

ACTUAL BEHAVIOR
---------------

The RBA is assigning those people as a team member in some opportunity, but the same is not assigning the mentioned people in some opportunities

EXPECTED BEHAVIOR
-----------------------

RBA must assign mentioned people for opportunities without any exception

STEPS
-----------------------

Go to Scheduled processes:

Run the Rule Base Assignment process - Request Opportunity Resource Assignment Process - ,parameters:

View Criteria : OpportunitySearchbyOptyNumber
Bind Parameters : BindOpportunityNumber=794327

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.