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Error "Response During Rest Action" While Creating Service Request from Service Center (Redwood) (Doc ID 2991075.1)

Last updated on DECEMBER 22, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Service Request

ACTUAL BEHAVIOR
---------------
Error "Response During Rest Action" While Creating Service Request from Service Center (Redwood)

Getting constant error while creating service request from Service Center page and when I click on Create Work Order.

EXPECTED BEHAVIOR
-----------------------
Error Response During Rest Action

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Service
2. Service Center
3. Create Service Request

Cause

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In this Document
Symptoms
Cause
Solution


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