Error when Attempting to Open CPQ from Salesforce with Managed package 7.0 [Refused to connect] (Doc ID 2991093.1)

Last updated on DECEMBER 22, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 D Patch 3 and later
Information in this document applies to any platform.

Error when opening CPQ from Salesforce.

CPQ URL refused to connect.

The error below can be observed in the Browsers Developer Tools Console:

Refused to display SITE in a frame because it set 'X-Frame-Options' to 'deny'

In the Browsers Developer Tools Network tab, you will also see the callback url fails with a 403 error code.

The site was upgraded to 23 D and customer is utilizing Managed package 7.0.

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In this Document

Symptoms

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