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'Copy To Favorites' Functionality errors out with java.lang.NullPointerException After Oracle Upgrade - Version: 23C Patch 8 (Doc ID 2991462.1)

Last updated on DECEMBER 08, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 C Patch 8 and later
Information in this document applies to any platform.

Symptoms

After upgrading to 23C Patch 8, "Copy To Favorites" is failing with the below error.

ERROR

-----------------------

java.lang.NullPointerException

STEPS
-----------------------

The issue can be reproduced at will with the following steps:
1. Go to any Quote

2. Go to Products and click Select Products and select anything in LIG

3. Click on ‘Add to Favorite’ button but an error is thrown instead : Getting Null pointer exception error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the "Copy to Favorites" functionality

Changes

 Upgrade to Version: 23C Patch 8

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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