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'Find Matching Resource' API response does not include available timeslots for engineer assigned to existing activity (Doc ID 2991590.1)

Last updated on DECEMBER 08, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 23.C.00 and later
Information in this document applies to any platform.

Symptoms

If an activity is already scheduled in one resource's route  and if I try to search another timeslot for this same resource on the same day using 'Find Matching Resources' API, slots for the same day are not returned in response.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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