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Oracle Fusion Learning Cloud: LinkedIn Courses Completed in LinkedIn Don't Complete in Oracle (Doc ID 2991594.1)

Last updated on DECEMBER 12, 2023

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

When a user completes a Course in LinkedIn, the completion does not go through to OLC.
When checking the completion on the LinkedIn side, it shows the following error:

“error=1error_text=JBO-26092: Failed to lock the record in table WLF_EVENT_ATTEMPT_INTERACTIONS with key oracle.jbo.Key[300000492217220 ], another user holds the lock.”

Cause

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In this Document
Symptoms
Cause
Solution
References


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