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RI/RSP: Why Is Data Visualization Custom Folder Now Empty When Custom Reports Already Existed? (Doc ID 2992051.1)

Last updated on DECEMBER 11, 2023

Applies to:

Oracle Retail Science Platform Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Goal

The Data Visualization (DV) Custom folder (Shared Folders/Custom) is empty. This means that we can no longer access customer reports. This appears to have occurred following environment maintenance.
 

Solution

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