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User Sessions Information Not Loading in P6 Web (Doc ID 2992756.1)

Last updated on JANUARY 25, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.7 to 23.12 [Release 23.7 to 23.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When trying to access the User Sessions page, the data does not load and the web page becomes slow or unresponsive.


EXPECTED BEHAVIOR

User Sessions page will open without issue.


STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

  1. Login to P6 Web.
  2. Go to "Welcome, <username>" drop-down menu.
  3. Click User Sessions.
  4. Notice page does not load.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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