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"An Unexpected Error Has Occurred and the System Cannot Process Your Request" When Modifying Funding Sheet in Projects (Doc ID 2992783.1)

Last updated on JANUARY 08, 2024

Applies to:

Primavera Unifier Cloud Service - Version 23.5 and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

When users attempt to modify funding sheets, the error below occurs.

ERROR

Error Code: UT-XXXXXXXXXX-XXX-XXXXX
An unexpected error has occurred, and the system cannot process your request.
Contact your System Administrator referencing this error code UT-XXXXXXXXXX-XXX-XXXXX.

The issue can be reproduced at will with the following steps:

  1. Log into the user environment.
  2. Navigate to the project.
  3. Go to Cost Manager > Funding Sheet.
  4. Try modifying the funding sheet and notice the alert notification will display. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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