Suggested Match Shows An Unspecified Error When Reviewing The Matches
(Doc ID 2992804.1)
Last updated on DECEMBER 18, 2023
Applies to:
Oracle Account Reconciliation Cloud Service - Version 23.01.23 to N/A [Release 23.0 to 11.1]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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In Transaction Matching when selecting the Suggested Matches tab, the following error is thrown:
" An error has occurred while retrieving the match process information "
Changes
Possibly a new match or an account that has a special character (like &) in it.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |