Service Requests Not Getting Assigned To Agents After Signing In the Application (Doc ID 2992827.1)

Last updated on DECEMBER 19, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Why are Service Requests not getting assigned to agents after they signed in the application?

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