Could Not Find Active Meta Model Error in Redwood
(Doc ID 2992929.1)
Last updated on JANUARY 05, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.23.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.07.0 version, Technology Management - Application Customization
Error When Accessing Redwood Layout
Error when trying to access the Redwood layout "Could not find active meta model"
When users are trying to access seeded Fusion application Object such as Lead, Opportunity, Account, Contact, etc
from Home screen -> Digital Sales -> Lead
ERROR
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"Could not find active meta model"
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into Fusion
2. Navigate to Digital Sales -> Leads
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users are facing errors when accessing seeded Fusion application pages such as Lead, Opportunity, Account, Contact, etc
from Home screen -> Digital Sales -> Leads
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |