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After Enabling Slack Notification RMS Fails with an Exception (Doc ID 2993109.1)

Last updated on DECEMBER 14, 2023

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

On: MFCS/RMS 23.1.201.0 version


RMS fails with an exception when attempting to authenticate.


Error
-----------------------
"An exception occurred. Please check log for details"

Steps to Reproduce
-----------------------
1. Update Slack App Redirect RUI, Slack RUL, and Slack Workspace URL.
2. Login to MFCS ->Tasks -> Items -> Manage Items -> Search Items -> Click on any item.
3. From the item master screen, click on the complementary section, Select Conversations, and click on Authenticate.
4. Notice the error.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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