FA:SCM:FDC: Cannot Find The Electronic Key Validation Hold At SEFAZ (CT-e) (Doc ID 2993138.1)

Last updated on AUGUST 07, 2024

Applies to:

Goal

Customer implementing the solution for automatic release of the hold regarding the validation of the electronic key of the tax document at SEFAZ (NF-e and CT-e), however, when executing the tax document validation process, the expected outbound to the CT-e is not being generated and therefore the fiscal partner is unable to continue with the process to consult the key and subsequently release the hold.

When user at Manage Collaboration Messaging History, user able to see only the NF-e outbound is being generated but not the CT-e.

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.