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Retail Home Roles Screen Displays Error "An error occurred while loading the request approver's email." (Doc ID 2993249.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 23.2 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 23.2 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 23.2 and later
Oracle Retail AI Foundation Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Goal

Why is "An error occurred while loading the request approver's email. Please try again later." occurring while trying to open Current Role Access in Retail Home?

Solution

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