My Oracle Support Banner

Retail Home Settings Gear Is Missing (Doc ID 2993259.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 23.2 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 23.2 and later
Oracle Retail AI Foundation Cloud Service - Version 23.2 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Goal

Why is the Settings gear missing from bottom left corner of Retail Home? This is needed to launch "Customer Module Management".

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.