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OCI Support - Oracle EU Sovereign Cloud Tiered Operational Framework - Aligning Data Access and Expertise (Doc ID 2993449.1)

Last updated on JANUARY 09, 2024

Applies to:

Oracle Cloud Infrastructure - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.


Details the tiered nature of the Oracle Sovereign Cloud (OSC) operational model and how the tiering enables us to meet OSC customer data access requirements while still providing the most qualified resources to work on their operational issues.


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In this Document
 Operational Model
 Secure Remote Guidance (SRG)
 Authorization Chart
 EU Eligible Requirements

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