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Funds Capture Payers Notification Email Not Received (Doc ID 2993467.1)

Last updated on DECEMBER 15, 2023

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.23.07.0 and later
Information in this document applies to any platform.

Symptoms

Payer notification emails are not delivered to the recipient.

Following required setup were already completed:

1. Customer Payment Details - Enter debit advice method and recipient email address

2. Internal Payee - Payer Notification details for 'Email From' and 'Subject'

3. Funds Capture Process Profile - Payer notification details for format and delivery method.

 

Cause

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In this Document
Symptoms
Cause
Solution


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