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Debit Memo Upload With Non-Merch Cost Throughs Error "Detail Or Non Merch Information Is Required.." (Doc ID 2993705.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Document Creation

When attempting to upload a debit memo without tax with only Non-Merchandise Cost
the following error occurs.

ERROR
-----------------------
Detail or Non Merch Information is required for the document type


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Download a Debit Memo Cost without tax (needs to include the Non-Merchandise Cost tab)
2) Add information on the header information and Non-Merchandise Cost Tab
3) Upload the prepared file

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to upload debit memo Non-Merchandise Cost

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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