My Oracle Support Banner

Product Group Component Screen Display Incorrect Count Of Items (Doc ID 2993900.1)

Last updated on DECEMBER 19, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

In EICS, When user adds hierarchy in PG component and clicks Apply, the +count of items shown on the UI does not match the count that shown after Save click.+

Steps To Reproduce
1. Create a unit type product group.
2. Create the product group components by adding departments. Any two , three departments
3. Schedule the product group
4. The items in the product group components EICS showing huge variance in total SKUS.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.