My Oracle Support Banner

View Button Missing From Line Item Grid and Line Item Values Hidden for Some Users (Doc ID 2993993.1)

Last updated on JANUARY 17, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 23 D to 23 D Patch 5 [Release 23]
Information in this document applies to any platform.

Symptoms

When navigating to a quote with any line items, the view button is missing from the line item grid's action bar and a gray line is visible for line items hiding the expected line item values.

When attempting to load any other page beyond page 1 of the line item grid, the page returns to page 1 immediately.

Changes

 Environment was upgraded to 23D. This is generally triggered after columns with preferences saved are hidden and preferences are saved.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.