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Label Printing Errored Out With Unable To Connect Printer Service In Dev-1 After 23.2.301.3 Upgrade (Doc ID 2994070.1)

Last updated on DECEMBER 21, 2023

Applies to:

Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 and later
Information in this document applies to any platform.


Label printing Errored out with unable to connect Printer service

Unable to connect to the Printer Service.

The issue can be reproduced at will with the following steps:
1. Login to EICS-Inventory Management
2. Select Print ticket and enter an item
3. Select the format and printer

Expected: label should be printed
Actual: Getting an error message ‘Unable to connect to the Printer Service’.


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