Label Printing Errored Out With Unable To Connect Printer Service In Dev-1 After 23.2.301.3 Upgrade
(Doc ID 2994070.1)
Last updated on DECEMBER 21, 2023
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 23.2 and laterInformation in this document applies to any platform.
Goal
Label printing Errored out with unable to connect Printer service
ERROR
-----------------------
Unable to connect to the Printer Service.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EICS-Inventory Management
2. Select Print ticket and enter an item
3. Select the format and printer
Expected: label should be printed
Actual: Getting an error message ‘Unable to connect to the Printer Service’.
Solution
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Goal |
Solution |