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Visual Builder Studio Hangs When Trying To Edit A Page From A SaaS Application (Doc ID 2994392.1)

Last updated on JANUARY 30, 2024

Applies to:

Visual Builder Studio - Version 24.01.0 to 24.01.0
Information in this document applies to any platform.

Symptoms

When trying to edit a page from a SaaS application, a Visual Builder Studio tab with the following contents would open



However, the workspace would never load and the browser's Java console logs would show an error message.

ERROR
-----------
oj3rdpartybundle.js:10705 jQuery.Deferred exception: Cannot read properties of undefined (reading 'length') TypeError: Cannot read properties of undefined (reading 'length')
  at ExtensionsJSONModel.getExtensionRootFolderFromExtensionJSONPath (https://[VBS_INSTANCE_URL]/uiext/vbdt/[ASSET]/vbcs.min.js:8:3217475)
  at https://[VBS_INSTANCE_URL]/uiext/vbdt/[ASSET]/vbcs.min.js:8:3219571 undefined

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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