Fusion Global HR: User Receives Blank Page for All Tiles within Personal Info
(Doc ID 2994418.1)
Last updated on JANUARY 25, 2024
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.23.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.10.0 version, Global Human Resources
When attempting to access certain pages within Personal Info,
a blank page is received and the following error can be found in the log files.
ERROR
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MDS-00013: no metadata found for metadata object "/WEB-INF/oracle/apps/setup/commonSetup/filters/ui/menu/MyEnterprise_quickAction_menu.xml"
STEPS
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The issue can be reproduced at will with the following steps:
1. Me > Personal Info > Select either Personal Details, Contact Info, Family & Emergency Contacts, or Identification Info > Blank page
2. My Client Groups > Select one of the Personal Details, Contact Info, Family & Emergency Contacts, or Identification Info quick actions > Search for the employee > Blank page
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |