Error when Opening Transactions [You have attempted an action that could not be completed. Please verify if the service is available, or contact your site administrator if this issue persists. Details: "java.io.OptionalDataException"]
(Doc ID 2994596.1)
Last updated on MARCH 04, 2024
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 23 D Patch 4 and laterInformation in this document applies to any platform.
Symptoms
The error below is seen when attempting to open transactions.
You have attempted an action that could not be completed. Please verify if the service is available, or contact your site administrator if this issue persists.
Details: "java.io.OptionalDataException"
The error below can be found in the bm logs:
com.bm.xchange.util.caches.CmDataCacheCleanupRunnable.cleanupCmDataCache(CmDataCacheCleanupRunnable.java:66) - Failed to check expiry on CmDataCache entry.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |