Unable To Create Order From CPQ
(Doc ID 2995029.1)
Last updated on MARCH 18, 2024
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 23 D and laterInformation in this document applies to any platform.
Symptoms
Unable to Create Order from CPQ
The en-users are not able to create new sales orders from CPQ. When checking the Order Message found the following message:
ReturnStatus=ERROR;
MessageName=DOO_CMN_MISSING_ATTR;
MessageDescription=The attribute DOO_ORDER_LINES is missing for service Process Order.;
MessageSeverity=null;
Error in bm log
-----------------------
18 Dec 2023 05:06:06,437 [BMLPRINT] - $BASE_PATH$/Order/CreateSalesOrderLineUpdate1.txt
18 Dec 2023 05:06:06,438 [BMLPRINT] - https://<site_name>//bmfsweb/<folder_name>/image/Order/CreateSalesOrderLineUpdate1.txt
18 Dec 2023 05:06:06,445 [ERROR] com.bm.xchange.util.UrlEx.sendDataToHtmlUrl(UrlEx.java:737) - ERROR: Server returned HTTP response code: 405 for URL: https://<site_name>//bmfsweb/<folder_name>/image/Order/CreateSalesOrderLineUpdate1.txt - HTTP method POST is not supported by this URL
java.io.IOException: Server returned HTTP response code: 405 for URL: http://<site_name>//bmfsweb/<folder_name>/image/Order/CreateSalesOrderLineUpdate1.txt
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1914) ~[?:1.8.0_391]
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1512) ~[?:1.8.0_391]
at com.bm.xchange.util.UrlEx.sendDataToHtmlUrl(UrlEx.java:709) [classes/:23.4.4-FINAL]
at com.bm.xchange.util.UrlEx.readUrlByPost(UrlEx.java:415) [classes/:23.4.4-FINAL]
Changes
The CPQ site was upgraded to 23D.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |