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After REST API data update from a plugin, the information is not presented immediately in the Activity (Doc ID 2995343.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 23.C.01 and later
Information in this document applies to any platform.

Symptoms

After opening our plugin from OFS, the code sends a REST API data update, and then the plugin ins closed. However we cannot see the information updated in OFS immediately after the plugin is closed.

STEPS:
- Open a plugin
- Form the plugin use a REST API to update some fields in the activity.
- Close the plugin
- Go to the end activity screen

The fields are not visible in the end activity screen, they are only visible if the user refreshes the browser or goes to the my route screen and opens the activity details again.

Cause

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In this Document
Symptoms
Cause
Solution


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