My Oracle Support Banner

Fusion Global Payroll - Calculate Payroll - An Internal Assertion Test Couldn't Be Completed At Location pyib1ec:4 (Doc ID 2995349.1)

Last updated on JANUARY 31, 2024

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.23.01.0 to 11.13.23.10.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

While attempting to process payroll, the following errors are being thrown:

An internal assertion test couldn't be completed at location pyib1ec:4. Contact your help desk.
Error was encountered when processing payroll relationship XXXXXX.


The issue can be reproduced at will with the following steps:
1. Login to the system
2. From the Home Screen, click on My Client Groups > Payroll
3. Click on 'Submit a Flow'
4. Select Legislative Data Group, search for Calculate Payroll
5. Enter Parameters and click submit
Note the Behavior Displayed

Changes

 One point of note in this particular case is that for several employees, global transfers were recently performed. Which the business suspected to be the cause of the issue.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.