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BindingContainer:Exception which is Caused By: javax.servlet.ServletException while calling Analyics on sub tab (Doc ID 2995781.1)

Last updated on JANUARY 17, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.23.10.0 version, Lead Management

We have added a 'Analysis' subtab to Lead UI page which is renamed to 'Custom Report' then added report dashboard to this subtab. Now when user is accessing and opening this Report > Click on Lead Name > Click on Subtab 'Custom Report' > Error Message Popup comes and whole instance gets hang.

ERROR
-----------------------

ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #7

You have embedded the Custom Report in Leads UI > Under Pages > Subtab.
While users are accessing the Leads via > Leads Landing page > Analytics > Leads detailed report > Click on any Lead > Its opening the respective Lead edit page > where you have embedded the Custom Report> While clicking on it > It throws error.

Cause

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In this Document
Symptoms
Cause
Solution


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