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Fusion Benefits : Alerts Not Coming To Home Email Address (Doc ID 2996200.1)

Last updated on MARCH 21, 2024

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.23.10.0 version, Benefits

Alerts not coming to home email address

We have configured several alerts in Alerts Composer to be triggered at different times to remind employees of benefit enrollment opportunities that are available as a result of life events. The work email and bell notification are coming correctly, but the home email is not being triggered.
 

Solution

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In this Document
Goal
Solution


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