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How To Activate The Flags CHAT_UQ_WS_API_ENABLED And CHAT_CONSUMER_WS_API_ENABLED In Oracle Digital Assistant (ODA) For Live Agent (Doc ID 2996223.1)

Last updated on JANUARY 03, 2024

Applies to:

Oracle Digital Assistant Platform for SaaS - Version 20.x to 23.x [Release No_Release]
Information in this document applies to any platform.

Goal

I need to activate the following flags (and have them set to "True") in order to integrate ODA with CX RightNow (Oracle Service Cloud) for Live Agent Transfer, as per the docs here:

Solution

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In this Document
Goal
Solution
References


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