OTM / GTM Emails are Suppressed for all Recipient Email IDs from a Particular Domain With Error 'Invalid Sender Domain'
(Doc ID 2996348.1)
Last updated on JANUARY 04, 2024
Applies to:
Oracle Transportation Management Cloud Service - Version 23.2 and laterOracle Global Trade Management Cloud Service - Version 23.2 and later
Information in this document applies to any platform.
Symptoms
OTM / GTM outbounds emails are suppressed for all target email IDs which are belong to a same particular email domain.
When checked it was found that all necessary setups are configured properly- SPF, DKIM, Custom Property and Email Sender.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |