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OTM / GTM Emails are Suppressed for all Recipient Email IDs from a Particular Domain With Error 'Invalid Sender Domain' (Doc ID 2996348.1)

Last updated on JANUARY 04, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 23.2 and later
Oracle Global Trade Management Cloud Service - Version 23.2 and later
Information in this document applies to any platform.

Symptoms

OTM / GTM outbounds emails are suppressed for all target email IDs which are belong to a same particular email domain.

When checked it was found that all necessary setups are configured properly- SPF, DKIM, Custom Property and Email Sender.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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