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Organization Name Reverting To Blank (Doc ID 2996422.1)

Last updated on JANUARY 05, 2024

Applies to:

Oracle Retail Xstore Office Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

On : 23.0.0 version, Dataloader

ACTUAL BEHAVIOR
---------------
Organization Name reverting to blank

Organization name for ORG_ID 3 has been reverting to blank a few times since we have been using the Montreal cloud instance.

I updated the Org name a few times over the last month and once again today. I have attached the print screen.

EXPECTED BEHAVIOR
-----------------------
Organization Name should not be getting blanked out.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users have to reset the Org Name.

Cause

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In this Document
Symptoms
Cause
Solution


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