My Oracle Support Banner

Alert: The system could not process...: When trying To Save Changes To the Project/Shell Details Attribute Form. (Doc ID 2996611.1)

Last updated on JANUARY 09, 2024

Applies to:

Primavera Unifier Cloud Service - Version 23.4 to 23.10 [Release 23.4 to 23.10]
Information in this document applies to any platform.


When trying to Save changes to the Project/Shell Details Attribute Form for some Projects/Shells, not all, the following Alert pops up:

The system could not process your request.
Logging in again may help in some cases.
Contact your System Administrator if you are still having problems.

The issue can be reproduced at will with the following steps:

  1. Log into the environment as the user.
  2. Navigate to the Project/Shell.
  3. Open the Details form.
  4. Make the changes to the form.
  5. Click on the Save button and notice the Alert pops up.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.