Internal Server Error While Calling API: Error Code 500
(Doc ID 2996626.1)
Last updated on JANUARY 26, 2024
Applies to:
Oracle Fusion Cloud Field Service - Version 23.C.15 to 23.D.10Information in this document applies to any platform.
Symptoms
Intermittent "Internal server error" when calling OFS API from OIC.
ISSUE DESCRIPTION:
==================
When a MOVE Activity event happens in OFS, OIC is designed to update user defined property for the activity by calling OFS API. Intermittently, this is giving internal server error (error code 500).
EXPECTED BEHAVIOR:
===================
OIC x OFS integration should not issue internal errors (code 500) intermittently.
ACTUAL BEHAVIOR:
================
In some situations, API calls to OFS are resulting in error 500.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |