Unifier Notification "Results cannot be retrieved" When Running User Defined Reports (UDR)
(Doc ID 2996968.1)
Last updated on JANUARY 12, 2024
Applies to:
Primavera Unifier Cloud Service - Version 23.8 to 23.11 [Release 23.8 to 23.11]Information in this document applies to any platform.
Symptoms
User is getting a Unifier Notification when running a User-Defined Report (UDR), but not all UDR's.
Unifier Notification
"Results cannot be retrieved. Please contact System Administrator"
The issue can be reproduced at will with the following steps:
- Log into the environment as the user.
- Navigate to the UDR.
- Open the report.
- Run the report with default query parameters without changing the query parameters.
- Notice the report is unable to retrieve results and the Unifier Notification message is displayed.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |