NextGen HelpDesk:Solution Description section is not showing for Resolved SR (Doc ID 2996972.1)

Last updated on JANUARY 29, 2024

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.23.10.0 and later
Information in this document applies to any platform.

NextGen HelpDesk:Solution Description section is not showing for Resolved SR in the detail page for an agent.

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In this Document

Symptoms

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