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Production SCCEXT Is Failed (Doc ID 2997020.1)

Last updated on JANUARY 09, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 23.1 and later
Information in this document applies to any platform.

Symptoms

Production SCCEXT has failed

SCCEXT_JOB was running long in production, you killed and restarted but now the job is aborted with the below error

The nightly batch is stuck and the MFCS app is down.

ERROR
-----------------------
EXT_PROG_SYS_OUT:@RMSAlias: sccext_1~20240108052426~process~~0~ORA-0000: normal, successful completion~INTERNAL STORED FUNCTION ERROR: function=COST_EXTRACT_SQL.BULK_UPDATE_COSTS, error=@0TABLE_LOCKED@1ITEM_SUPP_COUNTRY,cost_chg=4321


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run SCCEXT_JOB

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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