My Oracle Support Banner

How do I fix the error: "Invalid property value. Property: country_code"? (Doc ID 2997203.1)

Last updated on JANUARY 15, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 23.D.02 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
When we create an activity via API from the OFS API, the error "Invalid property value. Property: country_code. Value:¨US¨ is returned and the activity is not created.

EXPECTED BEHAVIOR
-----------------------
The activity should be created.

ERROR
-----------------------
"Invalid property value. Property: country_code. Value:¨US"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Send an activity creation to OFS using a customer located in the US. In this case the field country_code is sent to OFS with the value "US".


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.