My Oracle Support Banner

When Selecting "Export All Users" From Primavera Administration, The .CSV File Is Misaligned When Opened in Excel (Doc ID 2997204.1)

Last updated on MARCH 27, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.8 to 24.1 [Release 23.8 to 24.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When accessing the Primavera Cloud Portal and exporting All Users from Primavera Administration, some of the columns in the .csv file do not line up properly in Excel.

EXPECTED BEHAVIOR

When exporting All Users from Primavera Administration in the Primavera Cloud Portal, the columns in the .csv file will line up properly in Excel.


STEPS TO REPRODUCE

The issue can be reproduced at will with the following steps:

  1. Log-on to the Primavera Cloud Portal.
  2. Click on Primavera Administration.
  3. Click the User Administration tab.
  4. Click Export All Users.
  5. Save .csv file.
  6. Open .csv file in Excel.
  7. Notice that the columns do not line up properly.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.