Oracle Fusion Recruiting Cloud: Error: Configuring Vanity Email Error (IRC- 1591005) And Recruiting Booster Email Communications Section Not Visible (Doc ID 2997450.1)

Last updated on JANUARY 10, 2024

Applies to:

Symptoms

Problem Description

When trying to configure Vanity Email when entering the Vanity Email address the following error is received:

As well downstream when attempting to Enable Recruiter Booster Task: Recruiting Messaging Configuration > Email Communications section is not available.

Steps

1. Navigate to Setup and Maintenance and select Task: Enterprise Recruiting and Candidate Experience Information
2. Expand the Candidate Experience section and click Edit
2. Select the option Vanity Email
3. Enter the vanity email display name
5. Enter the vanity email address.
6. Click Save. Receive error - You need to enter a vanity email that's the same as the active email messaging provider's user name, or activate another email messaging provider. (IRC-1591005)
7. Recruiting and Candidate Experience > Change Feature Opt In
8. Enable Recruiting Booster
9. Task: Recruiting Messaging Configuration > Email Communications section is not visible

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.