"VTRAT-3472-A TCVirtualTable.RefreshAppend: TASKACTV: Access violation in module 'PM.EXE'" When Attempting to Open a Project via P6 Professional
(Doc ID 2997902.1)
Last updated on JANUARY 16, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 23.11 and laterPrimavera P6 Enterprise Project Portfolio Management - Version 23.12 and later
Information in this document applies to any platform.
Symptoms
When attempting to open a project, the following error occurs:
EVENT CODE VTRAT-3472-A
TCVirtualTable.RefreshAppend: TASKACTV: Access violation at address 0000000002E28331 in module 'PM.EXE'. Read of address 0000000000000000
The issue can be reproduced at will with the following steps:
1. Log into P6 Professional.
2. Scroll to the project to open.
3. Right click on project and select "Open".
4. Observe the error message.
ADDITIONAL DETAILS
- The event code does not happen every single time.
- The event code will also sometimes occur when closing one project and then attempting to open a different project.
Changes
Cause
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